Checklist for information production and review

We check each page we create or review against a checklist which includes:

Background work

  • There is evidence of a literature review and research.

  • References are complete, up to date and presented in correct style.

  • Check there is no duplication with other content.

  • Consideration of analytics and feedback.

Content considerations

  • Content meets a clearly defined user need and key messages are clear.

  • Content addresses user – uses 'you' appropriately.

  • Content uses plain English, is easy to read and free from jargon.

  • Content uses active voice.

  • Maximum of 4 sentences per paragraph.

  • Content uses white space.

  • Content avoids unnecessary adverbs.

  • Content is in present tense.

  • Content explains technical terms or links to the glossary.

  • Bullet lists are in the correct format and entity type.

  • Check for spelling, grammar and punctuation errors.

  • Links are appropriate with clear calls to action.

  • Use contractions appropriately and sensitively.

  • Present numbers and statistics following health literacy guidance.

  • The information reflects the available evidence and includes any areas of uncertainty.

The information is easy to find and it is accessible

Update metadata including:

  • keywords in title and in content

  • summary

  • meta description (160 characters or less)

  • alt text is included for all images

  • videos have transcripts

Related links