Useful organisations for money matters
These organisations can give you detailed information and advice about mortgages, pensions and life insurance. You can also find an independent financial adviser.
For independent financial advisers
You can search unbiased.co.uk to find an independent financial adviser or mortgage adviser.
Phone: 0333 202 0454
Email: admin@societyoflaterlifeadvisers.co.uk
You can find a financial adviser who is a fully accredited member who has the specialist skills and knowledge to provide advice to those in later life.
For mortgage information and advice
Helpline: 0800 138 7777 (8am - 6pm Monday to Friday)
This organisation has been set up by the government to give clear, unbiased money advice. They can also offer advice and guidance on mortgages and money issues.
Phone: 0370 950 1790
Email: enquiries@biba.org.uk
The British Insurance Brokers’ Association (BIBA) is the UK’s leading general insurance intermediary organisation. They represent the interests of insurance brokers, intermediaries and their customers.
Phone: 0207 600 3333
For information about insurance, including different types of cover.
For pensions information and advice
Helpline: 0800 011 3797 (9am - 5pm Monday to Friday)
Email: pensions.enquiries@moneyhelper.org.uk
An organisation set up by the government to give clear, unbiased money advice.
Phone: 0800 917 4487 (10am - 2pm Monday to Friday)
Email: enquiries@pensions-ombudsman.org.uk
The Pensions Ombudsman deals with complaints about pension schemes. You can send complaints in writing directly to this address.
Help with making a complaint
You can take a complaint about a provider or policy to one of these free services.
Phone: 0800 023 4567 (8am - 5pm Monday to Friday)
Email: complaint.info@financial-ombudsman.org.uk
Phone: 0800 111 6768
Advice on all money matters
An independent network that provides free advice about money, legal issues, housing health and social welfare issues. Often provides advice in English and other languages.
Phone: 0207 062 8933
Email: hello@themoneycharity.org.uk
This organisation aims to help people to avoid getting into debt.
Phone: 0800 138 1111 (8am - 8pm Monday to Friday and 9am - 2pm Saturday)
This charity helps free people from debt.
Phone: 0808 808 4000 (9am - 8pm Monday to Friday and 9.30am - 1pm Saturday)
This is an independent advice charity that helps people struggling with debt.